# Add a currency

Add account details in another currency to your Vezmo account. Which currencies you can add, which are ready now and which need a quick check by our team, what each status means, what to do when your To-do asks for something, and what an extra currency costs.

Source: https://vezmo.com/docs/get-paid/currency-accounts

## Overview

Most businesses start with **US dollar account details**. You can add account details in other currencies, so clients
pay you in their own currency the way they pay anyone there, for example in euros by SEPA. Each currency you add shows
in **Accounts › Currency accounts**, with its balance and its account details to share.

Some currencies are **ready now**: they open as soon as you select **Open**. Others need **a quick check by our team**
first, usually 1–2 business days. Either way, there's nothing to fill in again: we use the details you already gave us
in your verification.

Account details are provided by our regulated partners. Vezmo is a financial technology company, not a bank.

(Screenshot: Currency accounts: USD with its account details and balance, and AED with Being set up, Our regulated partner is setting it up. We'll email you when it's ready. Below, Add a currency open: Canadian Dollar, Philippine Peso, South Korean Won and Singapore Dollar account details, each with Needs a quick check by our team, usually 1–2 business days, the plan price and Request; then Australian Dollar, Danish Krone, Euro, British Pound and Nigerian Naira greyed, Not available for your business yet.)

## Which currencies

| Currency | What you get |
| --- | --- |
| US dollar (USD) | Account details for ACH and wire. |
| Euro (EUR) | Clients in Europe pay by SEPA or SEPA Instant. |
| British pound (GBP) | Account details for payments in British pounds. |
| Singapore dollar (SGD) | Account details for payments in Singapore dollars. |
| UAE dirham (AED) | Clients in the UAE pay by local transfer. What arrives stays in your AED balance. For companies outside the UAE mainland, including free zone companies. |

**Add a currency** shows the currencies your business can add. Which ones depends on your business, so you may not see
all of them, and it can list other currencies too, where one of our regulated partners offers them for your business.

When you apply for Accounts, you can tick the currencies you need under **Which currencies do you need?** US dollars are
ticked for you, and it's optional: you can add more later.

## Add a currency

1. **Open Add a currency**
In **Accounts**, under **Currency accounts**, select **Add a currency**. Each currency shows what it receives, when it
would be ready, and whether your plan includes it.

2. **Open or Request**
A currency that's **ready now** has **Open**. One that needs a quick check has **Request**. If the currency costs extra
on your plan, you see what's taken and confirm first.

3. **Share your account details**
Once the account details are ready, the currency's page shows them, ready to share with the people who pay you. If our
team checked it, we email you when it's ready.

## Ready now, or a quick check

| On the currency | What it means |
| --- | --- |
| **Ready now** | It opens as soon as you select **Open**. |
| **Ready in about 1 business day** | It opens when you select **Open**, and the account details are set up within about a business day. |
| **Needs a quick check by our team, usually 1–2 business days** | We set it up with one of our regulated partners that doesn't hold an account for your business yet, so our team looks at your request first. Select **Request**. |
| **Not available for your business yet** | Shown greyed, with nothing to select. We can't open this currency for your business right now. |

When you select **Request**, you see what happens next and the fee if there is one. Confirm, for example with
**Request SGD account**, and you're done: "Requested. We'll email you when your SGD account details are ready."

(Screenshot: Request SGD account details: We'll set this up with one of our regulated partners, using the details you already gave us. There's nothing to fill in again. Three steps: You request it here; Our team takes a quick look, usually 1–2 business days; We email you when the account details are ready. On your plan: Free for now. Buttons Cancel and Request SGD account.)

## What each status means

A currency you've asked for shows on **Currency accounts** with its status, until its account details are ready.

| Status | What it means | What to do |
| --- | --- | --- |
| Requested | You asked for it when you applied for Accounts. We look at it with your application. | Nothing. |
| Being checked | Our team is taking a quick look, usually 1–2 business days. | Nothing. |
| Being set up | We're setting it up with one of our regulated partners. | Nothing. We email you when it's ready. |
| Waiting on you | We need something from you before it can open. | Select **See your To-do** and give what's asked. |
| Not available for your business | We can't open this currency for your business. | Read the reason if there is one, or select **Contact support**. |

Select the currency to see its page: where it is on its way, from **Requested** to **Ready to receive**, and the next
step when there is one.

(Screenshot: The UAE Dirham account page: Being checked, A quick check by our team, usually 1–2 business days; a track of four steps, Requested done, Being checked current, then Being set up and Ready to receive; on the right, Account details: Your AED account details show here once they're ready. We'll email you.)

## When your To-do asks for something

Sometimes the partner that opens a currency needs something more from you, for example to accept its terms or to
confirm a detail. The currency then shows **Waiting on you**, we email you, and your **To-do** page lists what's
needed under Accounts. Give it there, once. As soon as you have, setting up the currency carries on, and the status
moves back to **Being set up**.

### When an owner agrees to the updated consent

If an owner or director verified their ID from a link before 5 November 2026, your To-do can ask them to agree once to
the updated consent for their ID check. There's no new ID check. Send them their link from the To-do. On the page it
opens, they read the consent, select **Agree**, and enter the 6-digit code we send to their own email or mobile number,
so we know it's them who agrees. If neither is on file, the To-do asks you to add their email in **Verification** first.

## Not available for your business

A currency can show **Not available for your business** after our team looked at your request, with our reason when
there is one. Nothing changes for your other currencies. If you have a question about it, select **Contact support**.
You can ask for the currency again after 30 days.

A currency shown greyed under **Add a currency**, **Not available for your business yet**, can't be added for your
business right now. It may become available later.

## If account details didn't open

Now and then account details can't be opened. The currency's page then says so, with the reason when there is one.
Select **Request again**: it opens or requests the currency the same way as the first time, and nothing is filled in
again. If it still doesn't open, select **contact support**.

Account details that were **turned off** say so on the currency's page. Select **contact support** to find out more.

## The fee

Your plan includes some currency accounts beyond US dollars. Each one after that costs a monthly fee, from the day it
opens. When you open or request a currency, it says whether it's included in your plan or what it costs, and you
confirm before anything is taken. See [Account fees](/docs/get-started/plans-and-billing#extra-currency-accounts).

## Your other accounts keep working

While a currency is being checked or set up, your other currencies work as usual: you keep receiving, sending and
converting with them. Nothing you already have is paused or asked for again.

## Statements and account letters

Under **Accounts › Statements** you can download these as PDFs:

- **A monthly statement** for each currency: your account details, the month in one line (opening balance, money in,
  money out, closing balance) and every transaction with its running balance. Each payment out shows its fee. Months
  run on UTC.
- **A statement of balances** at the end of any day.
- **An account confirmation letter** for each currency with open account details, for clients and platforms that ask
  before they pay you. It names the bank that provides your details, and it's signed.

### Anyone can check your letter

Each letter carries a reference, a code and a QR code. Whoever you give it to can scan the QR, or go to
**user.vezmo.com/verify/letter** and enter the reference and code. They see that we issued it, what it says and whether
those account details are still open. They never see your full account number.

## Questions

### Why is one currency ready now and another needs a check?

A currency opens at once when one of our regulated partners that already holds an account for your business opens it.
If only another of our partners opens it, our team takes a quick look first, then sets it up using your verification.

### Do I need to give my documents again?

No. Your verification covers it. If anything more is needed for a currency, your To-do page asks for it, once.

### Will you tell me when it's ready?

Yes. We email you "Your SGD account details are ready", with the currency you asked for, and it shows in the app under
**Accounts** notifications. See [Notifications](/docs/get-started/notifications).

## Related

- [A US dollar account for freelancers](/docs/get-paid/usd-account-for-freelancers)
- [Fees on sends and conversions](/docs/get-paid/fees-on-sends)
- [Plans and billing](/docs/get-started/plans-and-billing#account-fees)