How can we help?

Businesses, including sole traders and freelancers acting for their business, in the United States, Mexico, Brazil, India, the United Arab Emirates and many more countries. Which account currencies you can get depends on where your business is registered and where its owners live; we check this when you apply. Vezmo is not for personal, family or household use.

Create your account, tell us about your business and verify your identity. Once VezmoPay is approved, you can send invoices and payment links and start taking payments. If we need anything else from you, it appears in your To-do with the reason and a deadline.

No. Vezmo is a financial technology company, not a bank. Banking, stablecoin and card services are provided by regulated partners & Banks.

No. Vezmo (vezmo.com) is a business banking and payments platform from Vezmo Technology, Inc., a Delaware company. It isn't Venmo and isn't affiliated with Venmo or PayPal.

By card (Visa, Mastercard, American Express and Discover), ACH bank transfer, Apple Pay and Google Pay. Buyers in India can pay with UPI and buyers in Brazil with Pix, if you turn them on.

Yes, where it’s switched on. Buyers can see and pay your price in their own currency at checkout, and they see the exact amount before they pay. You’re paid your price.

Invoices, payment links and hosted checkout pages, plus subscriptions for work that repeats. Your products and services catalog fills in names and prices for you.

Yes. Billing charges your customers on a schedule for subscriptions and retainers, so you don’t have to send the same invoice every month.

VezmoPay starts at 2.79% + $0.29 per successful card charge, with no setup fee. International cards add 1%, currency conversion adds 1% when it’s needed, American Express is 2.89% + $0.49, and bank transfers (ACH) are 0.9% + $1.00, capped at $10.00.

It’s a starting rate. We set your exact rate when we approve your account, based on your business model, industry and risk profile. You’ll have it in writing before you take a payment, and your live rate is always in your VezmoPay settings under Fee schedule.

Normally, no. There’s no setup fee, no minimum volume and no lock-in. A monthly account fee can apply depending on your business type, volume and risk profile, and if it does, you’ll know before you take a payment.

No. As with card networks and payment processors, the fees on a payment aren’t returned when you refund it. Sending the refund itself costs nothing.

Proposals, invoicing, billing and bookkeeping come with our plans. You’ll find every plan and what it includes on our Pricing page.

Payments build up in your Vezmo balance, and you withdraw to your bank account when you choose. Withdrawals to your bank are free.

To keep money safe, we or our partners may hold a payout or place a reserve, for example while we review an account, to cover disputes and refunds, or when activity looks unusual. If we need something from you, it shows in your To-do.

Yes, in Payout setup. To protect you, changing it needs a code we send to your email.

A disputed payment costs $20.00, whether you win or lose. If you send evidence to fight it, responding costs $15.00, and that’s returned if you win.

Open the payment in your dashboard and refund it. Sending a refund costs nothing; the original processing fee isn’t returned.

The law and our regulated partners require it before money can move, and it keeps fraud off the platform. We ask for things like an ID and business documents, and we may ask for more later. Requests always come through your To-do.

Two-step sign-in is on for every account, with a code by email, an authenticator app or a passkey. Changing payout details needs an emailed code, and card details are entered into secure fields so full card numbers never reach our servers.

We keep verification files until 5 years after your business closes its Vezmo account, then delete them. You can ask to see, correct or delete your information by writing to privacy@vezmo.com.

Account details in USD, EUR and AED to receive money from clients, hold balances and convert between currencies. USD account details are free, and receiving ACH and domestic wire payments to them is free. Vezmo Accounts are in early access.

Yes, in early access: you can receive USDC or USDT through Vezmo Accounts, credited to your USD balance. Stablecoins carry their own risks, which our Stablecoin Terms explain.

Global payouts send money to accounts in 150+ currencies, including BDT, INR, PHP and MXN. Global payouts are in early access.

Virtual and physical Vezmo business cards are in early access. The card issuer’s own terms apply alongside ours.

Yes. Send a proposal, your client signs it online, and Vezmo keeps an audit trail of who signed and when.

Payments, invoices and payouts are recorded as they happen, so your books and reports stay in sync without re-typing.

Yes. Our REST API covers payment links, invoices, clients and checkout, with signed webhooks for every payment, so Vezmo can work inside the tools you already use.

Yes. We tell you at least 30 days before a change to our terms that is bad for you, and at least 30 days before we raise a fee or add a new fee for a service you already use.

Write to support@vezmo.com. We aim to acknowledge your complaint within 2 business days and send our final answer within 15 business days. If we need longer, we tell you why.

Ask in the app or write to us at any time. We stop new activity straight away and finish closing once anything you owe is paid and open disputes are resolved.

Write to support@vezmo.com or use our contact form. For security issues write to security@vezmo.com, and for privacy requests privacy@vezmo.com.